Inspiration North West hosted an event during National Customer Service Week promoting a positive patient experience within the NHS. Inviting speakers from both the private sector and the NHS to share their experiences and best practices. Attendees consisted of Board level and equivalent members of NHS Trusts in the North West. The event was fully interactive, with a marketplace designed for networking and sharing of best practices, a vox pop booth for delegates to put on record thoughts and suggestions and workshops allowing them to have their say on the issues that matter to them.
The event included an awards ceremony, to recognise best practice.